Call us +91 77 1986 5151

Privacy Policy

RedyMoney.com recognises the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on www.redymoney.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

RedyMoney.com is a property of RedyMoney Services, an Indian Company registered under the Companies Act, 1956 having its registered office at Pune, Maharashtra, India.

Information we collect                                   

Contact information. We might collect your name, email, mobile number, date of birth, gender, street, city, state, pin code, country.

Documents you share. For processing your financial transaction, you may share PAN, Aadhaar or other KYC documents, identity proof, address proof, income proof.

Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to RedyMoney.com. If you leave comments on the site, we collect the data shown in the comments form.

Demographic information. We may collect demographic information about you or any other information provided by you during the use of our website. We might collect this as a part of a survey also.

Other information. If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways

We collect information directly from you. We collect information directly from you when you sign up on our website or app. We also collect information if you post a comment on our website or ask us a question through phone or email.

We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

Use of your personal information

We use information to contact you: We might use the information you provide to contact you to answer your product related queries on our website or for other promotional purposes.

We use information to respond to your requests or questions. We might use your information to confirm your registration.

We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests. We may use your information to make our website and products or services better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes. We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products or services. These might be our own offers or products or services, or third-party offers or products or services we think you might find interesting. Or, for example, if you subscribe our newsletter.

We use information to send you transactional communications. We might send you emails or SMS about your account or status of your request.

We use information as otherwise permitted by law.

Sharing of information with third-parties

We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or transactional message processors. Some vendors may be located outside of India.

We will share information with our business partners. This includes banks and NBFC’s who provide financial services. Our partners use the information we give them as described in their privacy policies.

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share your information for reasons not described in this policy. We will tell you before we do this.

Your Consent

By using the platform and services provided herein, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the platform.

Email Opt-Out

You can opt-out of receiving our marketing emails. To stop receiving our promotional emails, please follow the instructions in the email by clicking on the unsubscribe link. It may take about ten days to process your request. Even if you opt-out of getting marketing messages, we will still be sending you transactional messages through email and SMS.

Grievance

If you have any questions about this Policy or other privacy concerns, you can email us at privacy@redymoney.com

Updates to this policy

This Privacy Policy was last updated on 16/08/2020. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.